Wednesday, October 22, 2014

CAD Integrator Logging Locations

To elimate confusion about where to locate CI logging, I want to explain where to find the logs.
The CI logs are located on the local end users machine. Typically you will find the logs in the ProgramData directory (for ex: \\programdata\IBM\CAD Integrator\Log.) Here you will find not only the CI.log, but also the httpwire.log, performance.log, and the CI.out log as well. All these are important troubleshooting and debugging resources used in the event there is a problem with CI. If you do not know how to turn these logs on, you can find instructions here: CAD Logging
Its important to mention that although these logs capture valuable information, you can also capture information regarding CI in the server.log file on the application or platform server. For this you will navigate the admin console to Platform Logging. From there you can add a manual category for " com.tririga.ci " and apply this. What will happen is now the server will put debug logging information about CAD Integrator in the server.log file. You can then replicate the issue and retrieve the server.log file from the Error Logs selection in the admin console. Just make sure to pick up the log with no datestamp.

Taken from https://www.ibm.com/developerworks/community/blogs/8eeee156-f1f3-45ec-970c-53b17ccb452a/entry/cad_integrator_logging_locations?lang=en

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